Also security have no authority to actually stop anyone and according to my colleagues with NYPD, the majority of security guards are on a work release program from jail, so who is to stop them from allowing their friends in to steal from or harm a guest. Stray hairs & poor service: a chaotic, unenjoyable nightmare, Ask Miami622 about New York Marriott Marquis. The food was delicious, presented beautifully. The View restaurant was great! They should turn in into a pool or spa. Commencez votre journée du bon pied à New York avec un petit-déjeuner copieux grâce à notre délicieux buffet, rencontrez vos collègues autour d’un déjeuner ou … We never had a problem waiting too long or missing the correct one, even during peak busy times of the day. News flash Marriott, that is not your business center. It is expensive but worth it. People from the area come in after work and have a drink which provides a great opportunity to meet people and have a good time. Great spot! But, seriously: Do save yourself the extra physical effort and headache by staying somewhere else. New York Marriott Marquis: Great revolving restaurant - See 13,127 traveler reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. I had to put a towel down on the floor just so that another stray hair wouldn't get caught between my toes. Pros:Great location! But overall a great location and beautiful hotel. Some people are inconvenienced by them, but I think they are very cool. The carpet seemed a little worn out and the shower had old tile that could most definitely be updated. If you need a Marriott, note that the Marriott in Midtown East and the Fairfield in Chelsea are better run and cleaner. I tried to reach someone over the phone, but no one ever answered, and so I wasted more time seated at the desk listening to the endless ringing.My biggest criticism from my recent stay is with the lack of cleanliness. She made another snarky comment to which I replied: "We are paying over $500/nt, does it matter? Reservations required. Upon arrival I went to a Walgreens to get some water and beer. New York Marriott Marquis: The View Restaurant for Sunday Brunch - See 13,111 traveller reviews, 4,151 candid photos, and great deals for New York City, NY, at Tripadvisor New York Marriott Marquis is a contemporary hotel located along Broadway, in the heart of NYC's Times Square. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We assure you this is not typical of our hotel and appreciate your feedback so we can address with retraining and management presences at the front desk. You are centrally located to any place you want to go, including subways to get you farther out of Times Square. As you can see in my photos, the bathroom featured numerous stray hairs, and the tiles and walls were stained. I stayed three nights at this hotel and was overall very satisfied. It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. - See 13,125 traveller reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. However, I was too drained and beaten down from the check-in process, angry staff, and extremely long wait-time at the elevator to fix it in person back at the check-in counter. I asked a housekeeping lady for another ice bucket since the room had no fridge. After multiple attempts to get my simple question answered, I just hung up. The revolving floor makes a 360° turn every hour, ensuring an ever-changing perspective of this celebrated city. The room was spacious for NYC, but I agree with other reviews that it could be "refreshed" a little. Molly S, Guest Relations Manager at New York Marriott Marquis, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Enjoy innovative American cuisine paired with breathtaking views of iconic NYC landmarks. Upon entering the room, there was also a mildewy smell that wasn't very pleasant. New York Marriott Marquis: Revolving Bar Restaurant - See 13,127 traveler reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. So, I would stay again if the price is right, I just hope some of the little things I mentioned above are eventually fixed! I was given a room with the opposite view from the one I had reserved and had been promised by the first person I spoke with at check-in. As a business traveller I checked out and found a much better hotel. I asked for the Duty Manager and they were busy. The room was spacious for NYC, but I agree with other reviews that it could be "refreshed" a little. Overall, my husband and I enjoyed our 1-night stay at the Marriott Marquis. And, yet, the staff member at check-in was adamant that this charge would remain and that I must pay it. The food was delicious, presented beautifully. The View Restaurant (Temporarily Closed) Discover the ultimate dining experience at NYC's only revolving restaurant, where we’ve paired culinary excellence with a view that is second to none. I have stayed in many Marriott properties (again, I stay frequently, hence the “Elite” membership), and I have never felt so unclean. Obviously, the view was stunning and the rotating restaurant gave a panoramic view of the city while eating. We’ve paired culinary excellence with breathtaking views of many of the city’s iconic landmarks to create the ultimate dining experience. New York Marriott Marquis has the distinction of offering NYC's only revolving restaurant, with delicious cuisine and amazing views over Broadway . These are the o my two requests my family made the entire stay and they both were met with snarky, rudeness. Good customer service! Upon entering the room, there was also a mildewy smell that wasn't very pleasant. Within 10 minutes I had a fridge in the room. When I checked in, the gentleman at the counter happily changed my room to a higher floor (43rd) which was a nice touch. I called to verify the address and what needed to be on the envelope to get to me, I was told just to FedEx it. I had the worst check in experience with the most rude staff I have ever met. New York Marriott Marquis: Revolving restaurant - See 13,124 traveller reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. The carpet seemed a little worn out and the shower had old tile that could most definitely be updated. FedEx leases that space and makes money off your guests. The lounge employees were also very friendly. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. Ask HanaPipe about New York Marriott Marquis, Stray hairs & poor service: a chaotic, unenjoyable nightmare, Ask Miami622 about New York Marriott Marquis. The check-in process is a mess: so many people checking in at once, and yet so few staff members working. Just the elevator ride will mark the beginning of an evening to remember. Your feedback will help us to continue to improve the quality of service we provide. We appreciate your thorough review from your recent stay with us and apologize that it was not as enjoyable as your previous experiences. My family and I stayed at this location for several days when visiting relatives who live in NY. Please see our partners for more details. You are centrally located to any place you want to go, including subways to get you farther out of Times Square. The Marquis Theater is also housed on the property which is pretty neat as they have real broadway shows playing. We will address your concerns with our management team through necessary retraining, management inspection and adequate staffing. Open for dinner Dress code: Dress Jeans Phone: +1 212-704-8900 History. Great location and accommodations! Are you looking for a comfortable, relaxing, hassle-free visit to New York City? I also had to call their technical support folks as my phone had difficulty connecting to the wifi. Nice try but I spent my money elsewhere. Perhaps a little reminder to staff on customer service is in order? It was my husband and I honeymoon we mentioned it to the waiter and he brought out a congratulations cake really lovely touch. The energy of Manhattan is iconic and New York Marriott Marquis, a vibrant fixture of Times Square, brilliantly captures the city's spirit in modern style. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Key card accessibility and put your security folks back as bell hops or something with a bit less responsibility please! more, Lock in the lowest price from these sites. I was met with a snarky woman on the other end of the line who said: "Why didn't you mark this on your reservation?" Ask HanaPipe about New York Marriott Marquis. Ask FoodieLovesFood about New York Marriott Marquis, Ask Sydneysider52 about New York Marriott Marquis, Ask BaseballFan5 about New York Marriott Marquis, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 5 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 4 websites. The rooms are huge for NYC and very well appointed. We appreciate your Elite status with Marriott Rewards and understand you have your choice of hotels when staying in New York City. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. New York Marriott Marquis: Revolving restaurant. Then don’t stay here.I’ve stayed here in the past, and the hotel has completely degenerated. I had the worst check in experience with the most rude staff I have ever met. Cons:Being highly allergic to down/feathers, I called a few days prior to request a feather-free room. Pros:Great location! The View Restaurant & Lounge Join in a joyous celebration of contemporary American cuisine at The View, New York’s only revolving rooftop restaurant that pairs culinary excellence with breathtaking views of many of the city’s iconic landmarks to create the ultimate dining experience. Then they change their attitude. Contemporary lodging opposite Times Square, offering a bright revolving restaurant & event space. FedEx leases that space and makes money off your guests. Indulge in fine dining at The View, a revolving rooftop restaurant with an unbeatable atmosphere and scenic panoramic views of Midtown, New York City. Tons of restaurants within walking distance. Gross.The walls are paper thin, and so every time the couple next door had a spat, and every time the people above me used the bathroom, I was along for the ride.The concierge club room on the 30th floor is similarly chaotic. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. This (aside from my previous positive remarks about Stephanie) is the only positive comment I can make.I was happy when it was finally time to check out, however even check-out became another scene. I explained to her that I wasn't the one who made the reservation. Lovely restaurant, the restaurant resolves around the skyline and the views are truly amazing, first class service. We really enjoyed the snacks and soda that were available all day as well as the breakfast and snacks at dinner time. Hope you still enjoy. Taxes and fees that are shown are estimates only. And, yet, the staff member at check-in was adamant that this charge would remain and that I must pay it. The View Restaurant (Temporarily Closed) Discover the ultimate dining experience at NYC's only revolving restaurant, where we’ve paired culinary excellence with a view that is second to none. Molly S, Guest Relations Manager at New York Marriott Marquis, responded to this review. We appreciate your Elite status with Marriott Rewards and understand you have your choice of hotels when staying in New York City. They never followed up. New York Marriott Marquis: Revolving restaurant. However, I was too drained and beaten down from the check-in process, angry staff, and extremely long wait-time at the elevator to fix it in person back at the check-in counter. This (aside from my previous positive remarks about Stephanie) is the only positive comment I can make.I was happy when it was finally time to check out, however even check-out became another scene. Are you looking for a comfortable, relaxing, hassle-free visit to New York City? Sorry I wasn't planning on doing this mini vlog but it was requested, didn't know my phone quality went really bad. People with me were even frustrated that I had to ask that same question multiple times without ever getting an answer. Your feedback will help us to continue to improve the quality of service we provide. Snacks and drinks are frequently replenished, however it is simply too crowded with people, and at times it is hard to find a place to sit down.The fitness center is fine and surprisingly quiet in the early morning hours. - See 13,127 traveler reviews, 4,150 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. The View Restaurant & Lounge: Bar Lounge The View - Hotel Marriott Marquis - consultez 5 706 avis de voyageurs, 2 271 photos, les meilleures offres et comparez … Nada como degustar um dos deliciosos e elaborados drinques do lounge visualizando as Vote positif 2 Vote négatif Daniel Schroeder Août 12, 2013 I explained to her that I wasn't the one who made the reservation. Welcome to The View Restaurant & Lounge: New York’s only revolving rooftop restaurant. I tried to reach someone over the phone, but no one ever answered, and so I wasted more time seated at the desk listening to the endless ringing.My biggest criticism from my recent stay is with the lack of cleanliness. Watch Queue Queue New York Marriott Marquis: Revolving restaurant - See 13,118 traveller reviews, 4,146 candid photos, and great deals for New York Marriott Marquis at Tripadvisor. Subway stations for multiple lines easily walkable. The hotel does not have a business center as it claims. Ask FoodieLovesFood about New York Marriott Marquis, Ask Sydneysider52 about New York Marriott Marquis, Ask BaseballFan5 about New York Marriott Marquis, Hotels near Times Square – 42nd St Station, Hotels near 42nd St – Port Authority Bus Terminal Station, Hotels near 47–50 Sts – Rockefeller Center Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near Mandl School, The College of Allied Health, Hotels near Gemological Institute - New York, NY, Hotels near Neighborhood Playhouse School of the Theatre, Hotels near Lia Schorr Skin Care Training New York, NY, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites. I wish my kids could see the elevators, they would think they were awesome. I asked a housekeeping lady for another ice bucket since the room had no fridge. There is an on-site FedEx-Kinkos which charges FedEx prices. Reservations required. The hotel is famous for its atrium lobby, rising 48 stories to "The View", New York's only rooftop revolving restaurant and lounge. I wish my kids could see the elevators, they would think they were awesome. I also had to call their technical support folks as my phone had difficulty connecting to the wifi. She told me to call downstairs and tell them to bring a fridge. New York Marriott Marquis: Superb Revolving Restaurant - See 13,127 traveller reviews, 4,150 candid photos, and great deals for New York City, NY, at Tripadvisor. New York's only revolving rooftop restaurant and lounge is the ideal escape for the quintessential Times Square experience. We’ve paired breathtaking views with culinary excellence to create the ultimate dining experience. Choose our prix-fixe dinner, or join us for Sunday Brunch. This is the version of our website addressed to speakers of English in the United States. I asked for the Duty Manager and they were busy. First time here. This is not a secure way of keeping guests safe because the security could easily miss someone. This is the version of our website addressed to speakers of English in United Kingdom. Great spot! The top floor bar/restaurant (The View) is a waste. Upon arrival I went to a Walgreens to get some water and beer. We really enjoyed the snacks and soda that were available all day as well as the breakfast and snacks at dinner time. The top floor bar/restaurant (The View) is a waste. Despite these interactions, we had a wonderful time at the Marriott Marquis. Aside from Stephanie, who was absolutely delightful, the rest of the check-in staff was surly and uninviting (and as a Marriott Elite Club member, I was truly appalled and offended by the attitude that I confronted when, at 4pm, I was trying to get the room I had booked for my stay). We never had a problem waiting too long or missing the correct one, even during peak busy times of the day. She made another snarky comment to which I replied: "We are paying over $500/nt, does it matter? The lounge employees were also very friendly. They should turn in into a pool or spa. Phone: +1-212-704-8834; Fax: Email Us; Home; Menus; About Broadway Lounge; Catering, Groups & … Payments made by partners impact the order of prices displayed. These are the o my two requests my family made the entire stay and they both were met with snarky, rudeness. Perched atop the hotel, the View Restaurant & Lounge is New York City's only revolving rooftop restaurant. 1082 reviews of The View Restaurant & Lounge "Perched atop the Marriot Marquis, the View is a revolving restaurant and lounge that is sure to satisfy even the most cynical of non-tourists. 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