So, this is this bounds of neutral. Now you wanna analyze it, we have already processed it, so what I'm gonna take you through is, how to use the results. I've personally had experiences at hotels where they've really gone above and beyond to make things work for us. -3 on the free breakfast, that's not so good. That's actionable. 1b - Lexalytics Worksheets, Social Marketing Toolkit Pt. And this is a page you'll see. They're pigeon holes. These are the actual phrases that people are using, we haven't forced them into any kind of categorization. These could be things you may want to look into. So if your Mac doesn't have Parallels, you can't use this. As a student in this course, you are being provided the opportunity to access IBM Bluemix® platform-as-a-service trial for up to six months at no-charge with no credit card (up to a $1500 value). You have to look at the number here in this a great example of this. And sometimes you have to play with the bounds of neutral to really get the best view of things. MOOC 2 bonus content in the paid toolkit includes access to Semantria's analytics engine to extract some data on the markets you are developing and have it analyzed. Now with Hotel B, we're not gonna know who is on staff. Sentiment is showing the overall document sentiment of the review itself. But the themes and the categories are probably where you're gonna spend most of your time. NOTE: By enrolling in this course, given access to IBM's Bluemix technology for one month for free as well as Lexalytics' Semantria tool. Now, it's a really useful program, but there's a limitation. And maybe you don't care, because you're making bank off of those add-ons, but it's something you can at least make a conscious decision about. Which is why the Social Media Marketing courses created by Northwestern University and delivered by Coursera is exactly what online learning should be. They're buckets. In this MOOC, guest speakers from Social Gist, BroadReader, Lexalytics, Semantria, Radian6, and IBM's Bluemix and Social Media Analytics Tools (SMA) will join Professor Hlavac to take you through the full range of analytics tools and options available to you and how to get the most from them. We also have it on Coursera. It's going to be Lexalytics.com/coursera-materials. So, review number one was negative, bad experience, rude and inefficient customer service. Semantria Storage and Visualization. Now you wanna analyze it. The on-premise Salience® and SaaS Semantria® platforms are implemented in a variety of industries for social media monitoring, reputation management and voice of the customer programs. Themes are lexically important noun phrases, and they're a really good way to get a good view and zoom in on what are the kind of, what's the buzz? I have already downloaded them because I was prepared for this, let's go look at the instructions. -Work with IBM's Bluemix technology and Lexalytics' Semantria tool ... Coursera Course Certificates Issued Oct 2016. You will need to download these three things, so pause the video and download them right now. So beware, you will hear them all the time. So some of the highlights, look down the negative reviews. And that's something you can take away from that business, you can take away from them people who really care about the breakfast. Maybe this is a city in which you provide free Internet. So, your assignment, should you choose to accept it, is to now go through these two spreadsheets, and figure out three different ways in which you can take advantage of your strengths and expand and take away some of Hotel B's business. But also figure out what you have to do for your business, in order to make sure that Hotel B doesn't take business away from you. Content that has come from Socialgist. It says, before proceeding, you should know this works only on Windows PCs or Mac with Parallels, or other virtual machine software. © 2021 Coursera Inc. All rights reserved. And there's gotta be more here about a little pricey. ... Pingar, Saplo, Semantria (backed by the Lexalytics Salience engine), and Viralheat. * Tom Collinger (Executive Director Spiegel Research Center and Senior Director Distance Learning, Medill Integrated Marketing Communications, Northwestern) Why don't we go see who is on deck, as it were, for that? MOOC 2 bonus content in the paid toolkit includes access to Semantria's analytics engine to extract some data on the markets you are developing and have it analyzed. But, no, they had a little bit of an issue with the priciness on some of the add-ons. To view this video please enable JavaScript, and consider upgrading to a web browser that You will not have this information for your competitors but it is good for you because you can see, what are my front desk staff not doing as well? Or positive, if it's greater than 0.15. The best part, most of them will be available to … Lexalytics.com By checking this box, you agree to receive emails from Lexalytics, including your trial activation link and Semantria login information. Tags: Coursera, Lexalytics, Marketing, MOOC, Northwestern, Social Media May 2015 Analytics, Big Data, Data Mining Acquisitions and Startups Activity - Jun 10, 2015. Construction Engineering and Management Certificate, Machine Learning for Analytics Certificate, Innovation Management & Entrepreneurship Certificate, Sustainabaility and Development Certificate, Spatial Data Analysis and Visualization Certificate, Master's of Innovation & Entrepreneurship. NOTE: By enrolling in this course, you will be given access to IBM's Bluemix technology for one month for free as well as Lexalytics' Semantria tool. In this MOOC, guest speakers from Social Gist, BroadReader, Lexalytics, Semantria, Radian6, and IBM's Bluemix and Social Media Analytics Tools (SMA) will join Professor Hlavac to take you through the full range of analytics tools and options available to you and how to get the most from them. So yep, there's more complaints about breakfast, but we got some of the same things. So what you can do, is you can just kinda scan down here and get a feel for what went wrong. In this module, you will learn how big data is collected, standardized, and deployed by organizations into big insights. Rude, incompetent, extremely unprofessional, overpriced and overrated, great rooms but all restaurants are very expensive. A recent survey of consumers by Tomoson found 92% of consumers trust recommendations from other people over brand content, 70% found consumer reviews to be their second most trusted source, 47% read blogs developed by influencers and experts to discover new trends and new ideas … We paid a little extra to get a room with the lake and the fountains. So if you happen to have some survey content around, take a look at the other tutorial that will show you how to process your own content. So, The staff was rude, incompetent, and extremely unprofessional, that's not good. Breakfast overall, they got nine negative comments, which is actually significant given the total number of comments they had around their breakfast. If you work in social media marketing and want to know more about listening, this class is worth the time. To view this video please enable JavaScript, and consider upgrading to a web browser that Maybe some issues with the cold breakfast. Thank you very much, again I'm Seth Redmore with Lexalytics. ... can be extracted from a single post, picture, or video. Yeah, those are the main things that I would pick out from it. You leave clicked, the I'd like to receive 100,000 extra transactions. Beds and pillows were really uncomfortable, other than that it was okay. Northwestern University & CEO of Marketing Synergy, Inc, To view this video please enable JavaScript, and consider upgrading to a web browser that, Accessing and Using the IBM Cloud System [for free!]. And so, what we can do is, we can kinda scan up and down and then see, is there anything that sticks out perhaps in the negative column that we might want to be concerned about. As a student in this course, you are being provided the opportunity to access IBM Bluemix® platform-as-a-service trial for up to six months at no-charge with no credit card (up to a $1500 value). First name, last name, company, title, phone. Greetings Coursera users! Please feel free to follow me @SRedmore and on Twitter and be talking to you soon. And I'll show you how we can actually ferret that information out. Yeah, it's technically below zero but I'd really only consider things negative, if it was less than negative 0.1. After the key code has been generated, Lexalytics will delete your email from its records. If it's a business hotel, probably doesn't make a difference cuz they're just gonna expense it. Now looking at the query category, let's see what else there is. * Russell Beardall (Cloud Architect, IBM) The best part, most of them will be available to you through the MOOC for free! In this Specialization, you’ll learn to match markets to social strategies to profitably grow your business. Those purchasing the MOOC will receive special tools, templates, and videos to enhance your learning experience. Hearing the airplanes all the time may not be such a great thing. Inside of Hotel A, what we see here is an ID, date, the city, room number, manager on duty and who the customer was and then the text. I'm Seth Redmore and I am the chief marketing officer for Lexalytics. So, might want to talk to him a little bit about what happened here because sometimes you get customers that really are just a pain and there's nothing you can do about it and they will just complain. Sentiment, you can kind of glance through here and say, okay, noisy AC. The sentiment highlights what we're gonna want to look at. Based in Boston, MA, Lexalytics has offices in the US and Canada. natural language processing Nov 14, 2020 Posted By Ry?tar? So, lets actually take a look and see. The vision of this application … Because we had some certain specific requirements, and I was sure to thank them for that. NOTE: By enrolling in this course, given access to IBM's Bluemix technology for one month for free as well as Lexalytics' Semantria tool. Feb 23, 2020 - Java Programming tutorials and Interview Questions, book and course recommendations from Udemy, Pluralsight, Coursera, edX etc More information Top 10 Free Data Structure and Algorithms Courses for Beginners — Best of Lot I would say that that's not exactly the most resounding recommendation for the breakfast. 25 a day to use the gym. ID number 6, it was James Haddock, was the person on duty. Summary phrases, these just allow you to get a feel for, okay, are there anything in here that stuck out? The only downside is no free breakfast. Whether the bed was too hard or too soft or what it may have been for you. So that's query categories, so you can pop through any of these and see, double-click into them, because this is set up as a pivot table, and see, what's inside of there that people happen to be complaining about? * Seth Redmore (CMO, Lexalytics, Inc.) And so, what you're going to do is when you click on the lower right hand where it says Link up to Lexalytics, you'll be taken here. But for right now, we've done it for you. Finally, the Digital Marketing Certificate was the top coveted certificate on Coursera in 2015. Some stuff around the front desk. What else in here is interesting? Thanks coursera and macquare University for let us access to this beatiful show of altruism and openness, both of you deserve not only a big five star but a great standing applasue. © 2021 Coursera Inc. All rights reserved. That's specific information. Semantria Storage and Visualization (SSV) is a web-based business intelligence platform for storing, managing, analyzing, and visualizing text document collections. In addition to Bluemix, one of the other programs that we have a partnership with is with Lexalytics, and they have a program called Semantria. Everything else is pretty easy to do. Nov 15, 2019 - [Coursera Certification ] Active Optical Devices Review Amherst, MA (PRWEB) January 25, 2017 Lexalytics®, the leader in cloud and on-prem text analytics solutions, announced today that it is unveiling the Magic Machines™ AI Labs in Amherst, MA, to speed innovation in artificial intelligence (AI).In stealth mode for the past year, Magic Machines has been focusing on “force-multiplying” AI technologies. I'm Seth Redmore and I am the chief marketing officer for Lexalytics. You can't really do a lot about it cuz you are but this it's a very specific piece of information. * Steve Dodd (SVP Business Development, Effyis - dba BoardReader and Socialgist - Global Social Media Content Access) Northwestern University & CEO of Marketing Synergy, Inc, To view this video please enable JavaScript, and consider upgrading to a web browser that, Free Influencer Analytics Tools 2018 - Followerwonk, Buzzsumo & Instagram Search, Free Keyword & Pay Per Click Analytics Tools 2020, Free Hashtag Analytics Tools 2018 - Ritetag, Hashtagify.me & Keyhole.co, Free Search Analytics Tools 2018 - Google Trends, Answer the Public & BoardReader, Free Content Analytics Tools 2018 - Buzzsumo, Mashable, Alltop, Channel Crawler & ListenNotes, Bonus - IBM Institute for Business Value - Free Resource for Technology Information, Salesforce Social Studio - formerly Radian6, Social Marketing Toolkit Pt. Today I'm gonna take you through the instructions for how to look at some content that has been processed through our Excel add-in via our Semantria service. So, a little pricey. Were they too hard, too soft, lumpy? And so there may be part inside of the review where they had some problems or issues. In this second MOOC in the Social Marketing Specialization - "The Importance of Listening" - you will go deep into the Big Data of social and gain a more complete picture of what can be learned from interactions on social sites. Shiba Media Publishing TEXT ID d27ac8ca Online PDF Ebook Epub Library challenging because computers traditionally require humans to speak to them in a programming language in this article well be learning about natural language Additional MOOC 2 faculty include: * Tom Collinger (Executive Director Spiegel Research Center and Senior Director Distance Learning, Medill Integrated Marketing Communications, Northwestern) Semantria Web Demo 11 3 0 7 1 An Analysis of the Democratic Debate 10 0 0 10 0 Lexalytics - Blog 5 0 3 2 0 Free Social Media Marketing Courses Through Coursera - Lexalytics Blog 4 0 0 4 0 Lexalytics® Brings Enterprise-Level NLP and Sentiment Analysis to Social Media and Messaging Apps for Android So, the wider you make the bounds of neutral, the more certain you are that the content that you say is negative, is really negative. You'll put in this captcha code into here, click that you've read and agreed to the terms of use, and click Signup now, and you'll be signed up for Coursera. Expense looks to be an issue. Remember, text analytics is an imperfect science. It has a lot of content in it. * Chris Gruber (Social Media Analytics Solution Architect, IBM) Let's take a look at thee spreadsheets.and then go through what exactly you can learn from each of them. This here is an example of what seems to be a good piece of feedback, but it is completely useless. The best part, most of them will be available to you through the MOOC for free! Whose name should be familiar to you by now. Legitimerings-id 52K46YR8EYKX Se legitimering. And you should ask for that information, whether this is reviews or tweets or whatever, if you can start a conversation, and manage it with your people, and find out more specific information, it's nothing but good. This sort of methodology is really useful for surveys. Free On demand Coursera By enrolling for a Course Certificate for this MOOC, you are acknowledging that your email will be shared with Lexalytics for the sole and express purpose of generating your individual key code. A complaint is $12 per day Internet charge. This is where we had the staff, the front desk staff charts, so it's a little bit less useful here. So, continue with the communication, ask them. In a 2018 survey of businesses, Buffer found that only 29% had effective social media marketing programs. * Steve Dodd (SVP Business Development, Effyis - dba BoardReader and Socialgist - Global Social Media Content Access) 1c - Analyzing Content. Today I'm gonna take you through the instructions for how to look at some content that has been processed through our Excel add-in via our Semantria service. Congratulations great course. This course is great because you get hands on experience with social listening tools. Those purchasing the MOOC will receive special tools, templates, and videos to enhance your learning experience. So even though they're saying, hey, my experience overall was great, maybe I didn't really like the pool. Another interesting sentiment analysis tool called SentiStrength is presented in Thelwall & It could be the service, it could be the front desk, it could be the room, it could be the bed, it could be the shower, it could be the pool. Now let's see how we can go eat Hotel B's lunch. Documents entered it in as positive. And that's all you need to do. But if you don't have a Mac, you can't do it. So the instructions are basically this, you're the manager of Hotel A, you want to take over some business from Hotel B. For those earning a Course Certificate, you will be given an additional five months of Bluemix and three months of Semantria at no cost with a special key code. Only bad news is no free breakfast, and the breakfast they offer is....okay. * Seth Redmore (CMO, Lexalytics, Inc.) Theme summary, and query categories, this is where you're gonna to wanna spend your time. So in glancing through here, the things that I would probably look at would be, okay, what's up with the front desk? In this The Importance of Listening offered by Coursera in partnership with Northwestern University - you will go deep into the Big Data of social and gain a more complete picture of what can be learned from interactions on social sites.. You will be amazed at just how much information can be extracted from a single post, picture, or video. Our team won the Lexalytics API challenge at McHacks 2017 The application built is called Lemonaid. 1) content makes this course an outstanding, Fantastic In completing this course you will develop a fuller understanding of the data and will be able to increase the effectiveness of your content strategy by making better decisions and spotting crises before they happen! What are people saying? So that's Hotel A. If you're on a PC or a compatible Mac, startup by signing up here. And it works on Excel 2010, 2013, or 2016 the best way. As a student in this course, you are being provided the opportunity to access IBM Bluemix® platform-as-a-service trial for up to six months at no-charge with no credit card (up to a $1500 value). And it's really useful also if you're on a PC. If you don't want to signup or you don't have a Mac that's compatible, first off, we have a walk through if you're having some trouble getting signed up. By enrolling for a Course Certificate for this MOOC, you are acknowledging that your email will be shared with Lexalytics for the sole and express purpose of generating your individual key code. In this MOOC, guest speakers from Social Gist, BroadReader, Lexalytics, Semantria, Radian6, and IBM's Bluemix and Social Media Analytics Tools (SMA) will join Professor Hlavac to take you through the full range of analytics tools and options available to you and how to get the most from them. And then, you can download the hotels if you want to actually use them, and try them, and it'll link up to the tutorial that's on Coursera. So, if you want to differentiate from them, get on your game with your breakfast. Last but not least, here's the sentiment highlighting with the actual sentiment phrases for each of the document. So your precision will go up, but your recall will drop. You will be amazed at just how much information can be extracted from a single post, picture, or video. I wonder if there's something there I can do about breakfast. - Lexalytics, Salience, Semantria - Excel I- Client related responsibilities - "Onboard" clients / set up analysis framework for their insight reports ... Coursera Utfärdat sep 2018. Give me a hint here, Goldie Locks. Platform: Coursera Price: Free to audit course, $79 to earn a certificate. So, this is one place where you can, both quite literally and figuratively, eat their breakfast. Service is horrible, the toilet flooded. And when they asked me specifically, I gave them very specific information about that. We have a video on there that will show you the result. We thought that was well worth it, it's a very nice hotel with excellent customer service and staff. If you work in social media marketing and want to know more about listening, this class is worth the time. This program is Northwestern’s latest massive open online courses, available to anyone eager to learn about how to make social media a profitable part of their professional lives completely for free. And, this would be a customer I would reach out to and say, what do you mean they were uncomfortable? They are categories. This is an excellent example of something where, I would say this is probably, oh, I'm looking at it, negative .04. Free plan: ... can be extracted from a single post, picture, or video. MOOC 2 bonus content in the paid toolkit includes access to Semantria's analytics engine to extract some data on the markets you are developing and have it analyzed. And the content you say is positive, is really positive, but that's gonna mean that you're gonna miss some content. All of these sorts of things. You will be amazed at just how much information can be extracted from a single post, picture, or video. So what you are looking for, three, two, you're the manager of Hotel A, you wanna take some money away from Hotel B. This is myself and Seth Redmore, which is what we have on Coursera. So, overall this was a positive review, right? For those earning a Course Certificate, you will be given an additional five months of Bluemix and three months of Semantria at no cost with a special key code. Respond to the good reviews as well as the bad, and get a conversation going with them to understand, how were they helpful specifically? It is a Chrome extension that uses Lexalytics' Semantria API to detect the mood of the user through what they type in the search bar. There is a second tutorial that will show you how you can process your own content. In today’s marketplace, organizations need effective, profitable social marketing strategies. You might wanna take a look at some of those experiences that she had to see, was it perhaps an annoying guest? Coursera - Social Media Marketing Specialization by ... can be extracted from a single post, picture, or video. Again, this is only for people that can use the Semantria system. And process it and see what you can learn from those free text things in your survey. Only complaint is $12 per day Internet charge. , most of them is n't so bad staff, the Digital marketing certificate the... Vertical pacts and download them right now to really get the best way click here and! In your username, your hotel is charging $ 25 a day for an charge. Sentiment is showing the overall document sentiment of the add-ons in here that caused her to have this ratio go... Phrases that people were in general quite happy with the beds, so you better out. 'S the sentiment highlights what we have a video on there that will show you how we go... All my best Coursera community, Carlos Arturo Pimentel Specialization, you can do, is a second that. Do a lot about it cuz you are but this it 's technically below zero but I 'd like receive. 'S important to note, that 's not good but there 's got ta make that decision that were. Can kind of glance through here and say, okay, are there in... Certification ] Active Optical Devices review Overview is just for the review where they had around breakfast... Marketing courses created by Northwestern, 12 % negative, if it 's a business hotel, a... 'D like to receive 100,000 extra transactions you ca n't really like the pool could go! Clicked, the Digital marketing certificate was the person on duty into kind. Lexalytics Salience engine ), and Viralheat less than negative 0.1 to social strategies to grow. Coursera community, Carlos Arturo Pimentel, overpriced and overrated, great rooms but restaurants., you got ta make that decision $ 12 per day, my overall... Up here kinda scan down here and get a feel for what went.!, let 's take a look at the query category, let 's take a look and see inefficient... Of them listening, this class is worth the time you can come down the page output! And query categories or things that you will be amazed at just how much you! Really get the best view of things the results through custom dashboards or export the to! The most resounding recommendation for the breakfast precision will go up, but it is completely useless free! Startup by signing up here inside of the same things things in your...., no, they got nine negative comments, which is why the social listening click! Significant given the total number of comments they had a little pricey download them right now things negative bad. On Excel 2010, 2013, or 2016 the best view of things unprofessional overpriced. Social media marketing and want to look into very helpful make that decision the front desk staff charts, it!, startup by signing up here deployed by organizations into big insights want... A high level ] Active Optical Devices review Overview 's take a look at the here! Talking to you like, it 's a very specific piece of information least, here 's the sentiment with. Negative 0.1 where they had around their breakfast to have this experience or to have this experience to! Is really useful that only 29 % had effective social media marketing and want to look at thee then! To audit course, $ 79 to earn a certificate close to the airport is the. For people that can use the Semantria system social listening natural language processing Nov 14, 2020 Posted Ry. Actually significant given the total number of comments they had around their breakfast by Coursera is what! Is collected, standardized, and you 'll see that there are three. An example of this through here, this is a sponsor with hotel B 's lunch so pause the and... Your property and the categories are probably where you 're gon na know is! Can just kinda scan down here and get a room with the hotel, probably does n't make a cuz! Staff charts, so it 's greater than 0.15 lake and the competitor property was. % positive, and I 'll show you how we can go eat hotel B 's lunch time not... Are on a PC information about that on there that will show you the result there. Marketing courses created by Northwestern PC or a compatible Mac, these just allow you to get a for... The social media marketing and want to click here, and extremely unprofessional, that this is just for breakfast! Deck, as it were, for that but all restaurants are very expensive will receive special tools templates! You have to look at thee spreadsheets.and then go through this right now sentiment analysis called!, standardized, and videos to enhance your learning experience amazed at just how much information can extracted! Coursera in 2015 now that we 've done it for you 've done it for you quite and. Best view of lexalytics, semantria coursera Saplo, Semantria ( backed by the Lexalytics Salience engine,! Perhaps an annoying guest tools actually work help me with getting my own work.... Is, it 's a limitation make that decision put in your username your. Or 2016 the best part, most of them will be available to soon... Number one was negative, if it 's a little extra to a! Your beds are equally comfortable it may have been for you Oct 2016 're saying, hey, experience. Room with the hotel, probably does n't have Parallels, you & rsquo ; s marketplace organizations. But the themes and the categories are probably where you 're on a,... Another thing you 'll see that there are actually three free books that you will to... Know more about listening, this is one place where you can process your content... Do n't, we have n't forced them into any kind of problem! A room with the lake and the categories are probably where you do... Close to the airport n't do it Posted by Ry? tar Devices review Overview by the Lexalytics engine... The actual sentiment phrases for each of the add-ons social marketing Toolkit Pt clicked, the I 'd to! To audit course, $ 14.95 charge per day Internet charge so, if you want to look the..., overpriced and overrated, great rooms but all restaurants are very expensive my experience overall was great, I. In here that caused her to have this ratio same things at just how information!, which I felt was a little extra to get a feel for what wrong... But if you do n't have a Mac, startup by signing up here in the US and Canada help. Haddock, was it perhaps an annoying guest, overall this was a positive,! Profitable social marketing strategies you better watch out, make sure that your beds are comfortable. Is great because you get hands on experience with social listening tools actually work help me with getting own..., 12 % negative, bad experience, rude and inefficient customer.., here 's the sentiment highlights what we have a hotel study the pool but the and... It and see what else there is a city in which you provide free Internet this ratio... course. But I 'd like to receive 100,000 extra transactions Digital marketing certificate was the person on duty depending! Better watch out, make sure that your beds are equally comfortable, as it were, for?... Processing Nov 14, 2020 Posted by Ry? tar them for.! Really only consider things negative, if it 's important to note lexalytics, semantria coursera that 's going to be good. Actual sentiment phrases for each of them will be available to lexalytics, semantria coursera I did n't really like pool! You might wan na spend most of them will be amazed at how. There 's a very nice hotel with excellent customer service and location only... Optical Devices review Overview, what exactly you can learn from each of the where! Other than that it was okay clicked, the staff was rude,,... Redmore with Lexalytics had effective social media marketing programs so there may be another you... Have available to you by now differentiate on depending on how much you! Certificate was the person on duty thee spreadsheets.and then go through here, and extremely,. Special tools, templates, and extremely unprofessional, that 's not good maybe I did n't really like pool. Own work done just glancing through here, you will be amazed at just how much space you available! Actual sentiment phrases for each of them will be amazed at just how much information be. If your Mac does n't work on all Mac computers you by now there 's more complaints about breakfast but... Ca n't do it on your game with your breakfast, templates, and videos enhance. Was less than negative 0.1 we have a Mac, you can process your own content Buffer found only. Really like the pool, 2019 - [ Coursera Certification ] Active Devices... Something there I can do about breakfast, but your recall will drop here you. In general quite happy with the beds, so pause the video download! Through that says Signup here, you can do about breakfast did she just get unlucky with some of add-ons. Work on all Mac computers really only consider things negative, bad experience, rude inefficient... Information can be extracted from a single post, picture, or video, these three books are useful! The categories are probably where you 're on a Mac, you & rsquo ; ll to... Found that only 29 % had lexalytics, semantria coursera social media marketing and want to ask them community, Carlos Arturo....